2011年9月20日星期二

ITIL Foundation Certificate In It Service Management(Exin)

1. What is produced when Problem Management identifies the cause of a Problem and a workaround?

A. a Request for Change

B. a resolved Problem

C. a Known Error

D. one or more resolved incidents

Answer: C

2. Which process includes developing a recovery plan?

A. IT Service Continuity Management

B. Problem Management

C. Capacity Management

D. Availability Management

Answer:A
I suggested her to take the EXIN.Inc EX0-100 exam with the words my student said to me. After a long time talking, she agreed, do you know how happy I was! About 2 days later, my student decided to attend a training class, so I made up my mind to prepare all the things for my daughter. But when I came to tell her that she should to attend the class at night to study the materials, she argued with me! A surprise turned out to be a suffering for me!
the EXIN.Inc EX0-100 test training
I have recognized my mistakes, but I don't know how to change the relationships between my daughter and me! Can anyone help me? EX0-100 ITIL Foundation Certificate In It Service Management(Exin)

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